Terms of Service

Introduction and Acceptance of Terms

Welcome to VidCella, an all-in-one AI generation platform for images and videos. By accessing or using our platform, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our service.

Use of the Service

Our platform provides AI image and video generation through multiple third-party models and related workflows. Your use of the service must comply with all applicable local, national, and international laws and regulations.

User Accounts and Registration

1. Account Creation: To access certain features of the service, you need to create an account. You must provide accurate and complete information during the registration process.

2. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. User Responsibilities: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Content and Intellectual Property Rights

All technology provided through VidCella, including but not limited to platform software, processing infrastructure, integrations, and documentation, is protected by intellectual property laws. The AI models available through the service are owned by their respective copyright holders and technology providers.

• You acknowledge that you do not own the underlying AI technology or intellectual property that powers the VidCella service, and you agree to respect the intellectual property rights of model providers and any third parties.
• While you retain ownership of your input content and generated outputs, the core AI models and platform technology remain the property of their respective owners.

Prohibited Activities

You agree not to engage in any of the following prohibited activities while using VidCella:

• Unauthorized access to or reverse engineering of our proprietary AI models and algorithms
• Using the service to create harmful, misleading, deceptive, or illegal content
• Violating any person's privacy, publicity, or other rights when using their likeness
• Interfering with or disrupting the security, performance, or availability of the service
• Using the service for any illegal or unauthorized purpose
• Attempting to bypass any security features, usage limitations, or access controls of the service

Privacy and Data Collection

VidCella collects the following types of data:

• Account Information: Information you provide when creating an account
• Usage Details: Data related to your image and video generation requests and service usage
• Device Information: Information about the device you use to access our service
• Cookies: Data that helps us enhance your experience with our service
• Generation Content: Text prompts, reference images, source videos, and media files you upload for processing. Generated results are retained for a maximum of 28 days, after which they are automatically and permanently deleted.

For more details on data collection practices, please refer to our separate Privacy Policy.

Service Usage and Limitations

• Our platform delivers AI image and video generation through multiple supported models
• Output quality and generation time depend on your content, selected parameters, and current system capacity
• Responsible usage of computational resources within reasonable limits is expected
• Platform availability may occasionally be affected by scheduled maintenance and technical requirements
• Generated content is subject to a 28-day retention policy. Content older than 28 days will be permanently removed from our servers. Users are responsible for downloading any content they wish to keep.

Payments, Credits, and Billing

VidCella operates on a pay-per-use, prepaid credits model. There is no mandatory subscription.

1. Credits: You purchase credits in advance, and each generation request consumes a number of credits based on the model and options you select. The credit cost is shown to you before you confirm each request. Credits are a digital good, have no cash value outside the platform, and are non-transferable.

2. Charging: Credits required for a generation are placed on a temporary hold when you submit a request. They are consumed when the generation succeeds and are automatically returned to your balance if the generation fails. You are not charged for failed generations.

3. Payment Processing: Payments are securely processed by Stripe. We do not store your payment card details. By providing payment information, you represent that you are authorized to use the payment method.

4. Pricing and Taxes: We may change our pricing and credit packages at any time; changes do not affect credits you have already purchased. You are responsible for any taxes associated with your purchase, except for taxes based on our net income.

5. Immediate Delivery: Credits are delivered to your account immediately upon successful payment. By purchasing and using credits, you expressly request immediate performance and acknowledge that, where a statutory right of withdrawal applies, you lose that right once the credits have been supplied and you begin using them.

6. Refunds: Refunds are governed by our separate Refund Policy. In summary, failed generations are never charged, and purchased credits are non-refundable once consumed.

Termination

We reserve the right to terminate or suspend your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the service, us, or third parties.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the service and disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, VidCella and its AI model providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the service.

Indemnification

You agree to indemnify and hold harmless VidCella, its AI model providers, affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the service or violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or the service will be resolved through binding arbitration in accordance with applicable laws.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms, please contact us at contact@vidcella.ai or visit our platform at https://vidcella.ai.

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Your continued use of VidCella confirms your acknowledgment and acceptance of these Terms of Service. We appreciate your trust in our platform.